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To receive technical support, please fill out and submit the following form. You may also want to check out our Current Version list and/or run LIVE! Update to ensure that you have the latest version of your CEI software.

If what you want to tell us is really more of a suggestion or a request for an enhancement, please use our comment form instead.

Please be as specific as possible when describing the problem.

		Which program does this concern?

		Version (via Help Menu->About):

		Serial Number:

		What operating system are you using?

		Other OS:

		Please enter a description of the problem:

		If the problem is reproducible, please list the steps required to cause it, leaving a blank line between steps:
		(example: "1. Create a new vessel. 2. Enter design parameters...")
		If the problem is *not* reproducible (only happened once, or occasionally for no apparent reason), please describe the circumstances in which it occurred and the symptoms observed:
		(note: it is much harder for us to fix non-reproducible issues)
		If the problem causes any error messages to appear, please include the exact text displayed on your screen:

		Please provide us with the following information so that we can contact you:
		Your First Name:

		Last Name:

		Organization:

		Phone:

		Fax:

		Email:


	Technical Support Hours & Contact Numbers

Monday through Friday
9:00 a.m. to 4:00 p.m. C.S.T.

Fax: (816) 228-0680
Voice: (816) 228-2976

Current Central Standard Time:
8:53 PM


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